INTRODUCTION
Cooshape ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make a purchase from us.
Please read this privacy policy carefully. By using the Site, you consent to the practices described herein.
DATA WE COLLECT
We collect several types of information from and about users of our Site, including:
- Personal Data: Identifiable information such as your name, shipping address, email address, telephone number, and payment information (which is processed securely by our payment processors like Stripe or PayPal).
- Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, browser type, and your interactions with the Site.
- Cookies and Tracking Technologies: We use cookies, pixels, and similar technologies to enhance your experience and analyze Site traffic. You can control the use of cookies at the individual browser level.
HOW WE USE YOUR INFORMATION
We use the information we collect to:
- Fulfill your order and manage your account.
- Communicate with you about your order, our products, and promotions.
- Personalize your experience on our Site.
- Improve our website, products, and marketing.
- Prevent fraud and ensure security.
LEGAL BASIS FOR PROCESSING (GDPR)
For individuals in the European Economic Area (EEA), our legal basis for collecting and using your information depends on the context in which we collect it. We typically rely on:
- Performance of a contract: To fulfill your order and provide our services.
- Legitimate interests: For marketing, fraud prevention, and improving our Site.
- Consent: Where required by law, for example, for placing certain cookies or for direct marketing communications.
SHARING YOUR INFORMATION
We may share your information with third parties in the following situations:
- Service Providers: With companies that provide services on our behalf, such as shipping carriers (e.g., FedEx, DHL), payment processors, and email marketing platforms (e.g., Klaviyo).
- Legal Obligations: If required to do so by law or in response to valid requests by public authorities.
- Business Transfers: In connection with a merger, sale, or acquisition of all or a part of our business.
INTERNATIONAL DATA TRANSFERS
Your Personal Data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, to protect your data when it is transferred.
YOUR DATA PROTECTION RIGHTS
Under GDPR, CCPA, and other privacy laws, you have rights regarding your personal data. These may include:
- Access, Correction, & Deletion: The right to access, correct, or request deletion of your personal data.
- Data Portability: The right to receive your data in a structured, machine-readable format.
- Restrict Processing: The right to object to or restrict how we process your data.
- Opt-Out of Marketing: You can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link.
- CCPA "Do Not Sell or Share My Personal Information": We do not sell your personal information. California residents have the right to know, correct, and delete their personal information.
To exercise these rights, please contact us at cooshape.us@gmail.com.
DATA RETENTION
We will retain your Personal Data only for as long as is necessary for the purposes set out in this policy, or as required to comply with our legal obligations.
COOKIES / Cookie
You can set your browser to refuse all or some browser cookies. However, if you disable or refuse cookies, some parts of the Site may become inaccessible or not function properly.
CHILDREN'S PRIVACY
Our Site is not intended for individuals under the age of 18 ("Children"). We do not knowingly collect data from Children.
CHANGES TO THIS POLICY
We may update this policy from time to time. The updated version will be indicated by the "Last Updated" date at the top of this page.
CONTACT US
If you have any questions about this Privacy Policy, please contact us at:
Email: cooshape.us@gmail.com
Response Time: We strive to respond to all inquiries within 24 hours during business days.
Last Updated: November 21, 2025
